1. INTRODUCTION
DRJ USA Corporation, doing business as Delhi6 Indian Kitchen & Bar (“Delhi6,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how personal information may be collected, used, processed, and shared when you visit our website, interact with our restaurant, request an estimate, place an order, make a reservation, participate in our loyalty program, or receive marketing communications.
Delhi6 operates its public website using WordPress. We use Toast POS as our primary platform for customer-facing restaurant services, including online ordering, payments, reservations, loyalty programs, customer inquiries, and marketing communications.
Our website primarily provides information about Delhi6 and directs customers to Toast’s platform to access these services. By accessing our website or using our services, you acknowledge this Privacy Policy.
2. INFORMATION WE COLLECT
Delhi6 does not independently operate a customer registration, online payment, reservation, or marketing system through its WordPress website. However, personal information may be collected and processed through Toast when customers interact with our restaurant.
Depending on the services used, information may include:
- Contact information: name, email address, telephone number, and contact details voluntarily provided by customers.
- Ordering and transaction information: food and beverage orders, purchase history, transaction dates and amounts, order preferences, and payment-related transaction records.
- Reservation information: reservation dates and times, party size, customer contact information, and special requests or dining preferences.
- Loyalty program information: loyalty account information, reward points and balances, reward redemption history, and program participation information.
- Technical information: IP address, browser and device information, website interactions, and cookie data.
The specific information collected depends on the services and technologies involved.
3. INFORMATION COLLECTED THROUGH TOAST
Delhi6 uses Toast POS as its primary customer-facing technology platform. Our website directs customers to Toast for online food ordering, online payment processing, restaurant reservations and waitlist services, catering and private-event estimate requests, customer loyalty and rewards, promotional email communications, promotional SMS/text messages, and related customer engagement services.
When customers follow links from our website and submit information through Toast, that information is collected and processed through Toast’s platform. Toast may collect information such as names, phone numbers, email addresses, payment information, order history, reservation details, and loyalty account information, depending on the services used.
Delhi6 may receive or access relevant customer information through Toast to fulfill orders, manage reservations, respond to inquiries, administer loyalty rewards, and operate our restaurant. Toast processes information under its own applicable privacy policies and practices.
For more information, please review Toast’s privacy statement: https://pos.toasttab.com/privacy
4. PAYMENT INFORMATION
Delhi6 does not collect or store customers’ complete credit card numbers, debit card numbers, payment security codes, or billing credentials through its WordPress website.
All online ordering and payment transactions are directed to and processed through Toast and its applicable payment processing partners. Delhi6 does not maintain an independent online payment database on its website.
Customers who submit payment information through Toast are subject to Toast’s applicable privacy, payment processing, and security practices.
5. CATERING, PRIVATE EVENTS AND ESTIMATE REQUESTS
Customers interested in catering, private dining, special events, or other restaurant services may submit inquiries or request estimates through the links provided on our website. These inquiries are handled through Toast.
Information submitted may include a name, phone number, email address, event date and details, estimated number of guests, catering or event requirements, and other information voluntarily provided.
Delhi6 may access this information through Toast to respond to inquiries, prepare estimates, communicate with customers, and provide requested services. Delhi6 does not independently operate a separate customer estimate submission or inquiry database through its WordPress website.
6. RESERVATIONS AND ONLINE ORDERING
Delhi6 uses Toast for online ordering and reservation services. Customers accessing these services through links on our website are redirected to Toast’s platform.
Toast may collect information necessary to process orders, manage reservations, communicate with customers, and provide related services. Delhi6 may access reservation and order information to coordinate restaurant operations and provide customer service.
Any information submitted through Toast is also subject to Toast’s applicable privacy policies.
7. LOYALTY PROGRAM
Delhi6’s customer loyalty and rewards program is administered through Toast. Customers participating in the program may provide information such as their name, email address, and/or phone number to establish or manage a loyalty account.
Toast may process information relating to loyalty account registration, points earned, reward balances, reward redemptions, eligible purchases, and customer participation and account activity.
Delhi6 may access relevant loyalty information through Toast to administer rewards and provide customer benefits. Participation in the loyalty program is subject to the applicable program terms and conditions.
8. EMAIL AND SMS MARKETING
All promotional email and SMS/text marketing communications for Delhi6 are managed through Toast POS. Delhi6 does not independently operate a separate email or SMS marketing platform.
Customers may receive promotional communications relating to special offers and discounts, restaurant promotions, holiday and seasonal events, loyalty rewards, exclusive customer offers, and restaurant announcements. Marketing communications are managed through Toast based on applicable customer enrollment, preferences, and permissions.
Customers may opt out at any time. For email, use the unsubscribe link provided in promotional emails. For SMS, reply STOP to promotional text messages, where supported, or follow the instructions provided in the message.
Opting out of promotional marketing does not necessarily stop transactional or service-related communications, including order confirmations, receipts, reservation notifications, and other necessary account communications.
9. WEBSITE COOKIES AND TRACKING TECHNOLOGIES
Our public website is built on WordPress. WordPress, website hosting providers, installed plugins, and embedded third-party services may use cookies or similar technologies.
These technologies may support basic website functionality, website security, performance and troubleshooting, user preferences, analytics if enabled, and embedded third-party services. The specific cookies and tracking technologies used depend on the website configuration, installed plugins, and third-party services.
When customers follow links to Toast, additional cookies and tracking technologies may be used by Toast and its service providers under their applicable privacy practices.
You may control or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality. Delhi6 does not claim to use advertising pixels or Google Analytics unless such technologies are actually installed and enabled on its website.
10. HOW WE USE PERSONAL INFORMATION
Information made available to Delhi6 through Toast or voluntarily provided through customer interactions may be used for legitimate restaurant business purposes, including processing and fulfilling customer orders; managing reservations; responding to catering and private-event inquiries; preparing customer estimates; administering loyalty rewards; providing customer service; communicating regarding restaurant services; managing customer relationships; addressing customer feedback; maintaining business and transaction records; and complying with applicable legal requirements.
11. HOW WE SHARE PERSONAL INFORMATION
Delhi6 does not sell customer personal information to third parties for monetary consideration.
We use Toast as our primary customer-facing technology provider. Toast processes customer information to provide services such as online ordering, payments, reservations, loyalty programs, and marketing communications. Toast may also share information with its payment processors, technology providers, and other authorized service providers as described in its privacy statement.
Our WordPress website may also rely on hosting, maintenance, security, and technical service providers. We may disclose information when required by law, legal process, or government authorities, or when reasonably necessary to protect our customers, employees, business, or legal rights.
We do not authorize third parties to use customer information for unrelated purposes except as permitted by applicable law and the relevant service arrangements.
12. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to external websites and services, including Toast online ordering and payments, Toast reservations, Toast loyalty and rewards, Toast catering and private-event inquiries, and Seasoned employment applications.
When you access an external platform, you are subject to that provider’s privacy policy and terms.
Employment applications are handled through Seasoned, a separate application platform. Individuals applying for employment are directed to Seasoned’s platform. Information submitted through that platform is handled according to Seasoned’s applicable privacy practices. Delhi6 does not operate or control Seasoned’s external application platform.
We encourage all users to review the privacy policies of third-party providers before submitting personal information.
13. DATA RETENTION
Personal information may be retained for as long as reasonably necessary to provide requested restaurant services; fulfill customer orders and reservations; respond to customer inquiries; maintain loyalty program records; maintain business and financial records; meet legal, tax, accounting, and regulatory requirements; and resolve disputes and protect legal interests.
Information maintained through Toast is also subject to Toast’s applicable retention policies. Delhi6 does not independently maintain a separate WordPress database of customer payment, reservation, loyalty, or marketing information.
14. DATA SECURITY
Delhi6 takes reasonable measures to protect personal information that it receives or accesses through its business operations. We rely on Toast and other service providers to maintain appropriate security safeguards for the information they process.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Customers should use caution when submitting personal information online and should review the privacy and security practices of third-party platforms.
15. YOUR PRIVACY RIGHTS
You may contact Delhi6 to request information about personal information associated with your interactions with our restaurant. Depending on applicable law, you may request access to personal information maintained about you; a copy of certain personal information; correction of inaccurate information; deletion of personal information, subject to applicable exceptions; information about how personal information is used or shared; and withdrawal from promotional email or SMS communications.
To submit a request, contact contact@mydelhi6.com. Please include your name, the email address or phone number associated with your customer account, and a description of your request.
We may request additional information to verify your identity before processing a privacy request. Because much of our customer information is maintained through Toast, certain requests may require coordination with Toast or use of Toast’s applicable privacy request procedures.
We will respond to qualifying requests in accordance with applicable law.
16. TEXAS AND OTHER APPLICABLE PRIVACY LAWS
Delhi6 operates in Texas and respects applicable consumer privacy laws, including the Texas Data Privacy and Security Act, where applicable. Depending on applicable legal requirements and available exemptions, residents may have rights relating to access, correction, deletion, portability, and certain uses of their personal information.
Delhi6 will evaluate privacy requests in accordance with applicable federal and state laws. Nothing in this policy is intended to limit any privacy rights that cannot legally be waived.
17. CHILDREN’S PRIVACY
Delhi6’s customer accounts and loyalty program are intended for individuals aged 18 and older. Our website and restaurant services are not intended to establish customer or loyalty accounts for children under 13.
We do not knowingly collect personal information directly from children under 13 for the purpose of establishing customer accounts or loyalty memberships. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address the situation.
Parents or guardians with privacy concerns may contact us at contact@mydelhi6.com.
18. CHANGES TO THIS PRIVACY POLICY
Delhi6 may update this Privacy Policy from time to time to reflect changes in our business practices, technology platforms, services, or applicable legal requirements. Any updates will be published on this page with a revised effective date. We encourage customers to review this Privacy Policy periodically.